Purchase Terms & Conditions
Intro Events
Cancellations
- 8 or more days before the event: Full refund
- 0-7 days before the event: No refund
Rescheduling/Ticket Transfer
- 8 or more days before the event: The ticket can be transferred to another event within 60 days.
- 0-7 days before the event: No transfer or Refund.
Full-Day or Half-Day Training
Cancellations
- 31 or more days before the event: 100% refund
- 15-30 days before the event: 50% refund
- 0-14 days before the event: No refund
Rescheduling
- 31 or more days before the event: Rescheduling is permitted with no fee.
- 15-30 before the event: Rescheduling is permitted with a 15% fee of the event price.
- Training must be rescheduled to a date within 90 days of the original event. If rescheduling is requested more than 90 days after the original event date, the event will be considered canceled and subject to the applicable cancellation policy.
Additional Costs
All above cancellation and rescheduling fees are in addition to any already incurred costs that can’t be recouped (non-refundable airfare, international visas, etc.).
Coaching / Enneagram Typing
Cancellations and Rescheduling
- Notify your coach at least 48 hours before the scheduled appointment to cancel or reschedule without penalty.
- If you notify less than 48 hours before the session or fail to show up, you will be billed for the session in full.
Refunds
- Coaching and Enneagram Typing packages are fully refundable within 30 days of signing the contract, provided no sessions have occurred.
- Clients must schedule their first session within 30 days of signing the contract. Failure to schedule within this period will result in forfeiture of the right to a refund.
- After 30 days from signing the contract, no refunds will be issued, regardless of whether sessions have taken place.
Conscious Culture Program
Cancellation
- Once you sign the agreement, if you choose to cancel prior to the program's start date, you will receive a refund of 50% of the total program cost.
- If you choose to cancel once the program has begun, no refunds will be issued.
Scheduling
- All CCPs must be scheduled to start within 90 days of signing the agreement. Failure to schedule within this timeframe will result in forfeiture of the 50% refund eligibility, and the full program cost will remain non-refundable.
1:1 Coaching Inside a CCP
- CLG contracts 1:1 coaching sessions for each participant. If a participant leaves the program or the company, they retain their remaining coaching sessions. These sessions are non-refundable, non-transferable and will not be credited back to the company. 1:1 coaching sessions require 48 business hr notice to reschedule. No-shows will not be rescheduled. Coaching sessions cannot be carried over month to month; any unused sessions will be forfeited.
Circles
Cancellation
- No refunds will be issued if you choose to pull out of the Circle.
Rescheduling/Ticket Transfer
- 30 or more days before the circle: Ticket may be transferred to another Circle.
- 29 days or less before the circle: No transfer or refund.
Can I be removed from a Circle?
Yes. If you do not honor the agreements that you’ve agreed to, the Coach can choose to remove you from the Circle. If this occurs, there will be no refunds, either partial or full.
Integrity Boot Camp
Cancellation
- No refunds will be issued if you choose to pull out of the Bootcamp.
Rescheduling/Ticket Transfer
- 30 or more days before the event: Ticket may be transferred to another Bootcamp.
- 29 days or less before the event: No transfer or refund.
Can I be removed from a Bootcamp?
- Yes. If you do not honor the agreements that you’ve agreed to, the Coach can choose to remove you from the Bootcamp. If this occurs, there will be no refunds, either partial or full.
Forum
Cancellations
- 31 or more days before the event: 100% refund
- 15-30 days before the event: 50% refund
- 0-14 days before the event: No refund
Can I be removed from a Forum?
- Yes. If you do not honor the agreements that you’ve agreed to, the Coach can choose to remove you from the Forum. If this occurs, there will be no refunds, either partial or full.
