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8 or more days before the event: full refund
0-7 days before the event: no refund
8 or more days before the event: ticket can be transferred to another event
0-7 days before the event: no transfer or refund
31 or more days before the event: 100% refund
15-30 days before the event: 50% refund
0-14 days before the event: no refund
31 or more days before the event: 100% refund
30 or less days before the event: 50% refund
Events must be rescheduled to be within 90 days of original event, or they'll be subject to the cancellation policy.
All above cancellation and rescheduling fees are in addition to any already incurred costs that can’t be recouped (non-refundable airfare, international visas, etc.).
Notify your consultant at least 48 hours before the scheduled appointment to cancel and reschedule. If you don’t notify them and don’t show up, or notify them less than 48 hours before a scheduled session, you will be billed for the session.
All orders are typically filled within two weeks. We are happy to process a refund at any time for defective items. We will ask that you return the item and we will process a refund as soon as it is received. If you do not receive your order, please reach out to hello@conscious.is for help tracking your order. Shipment speed is determined by the customer selection. After orders are placed, they cannot be cancelled.