
Lisa Murphy
When we first came to work with the HR department in the City of Santa Cruz, the team was fractured and relationships were strained, which was significantly impacting their performance.
With just three offsites over a period of a year this team made a complete turnaround. Lisa Murphy, head of HR reports, “We have come from a place of darkness and dreariness to light. My team thinks of themselves as a team. We are so much more creative. Productivity [is up]...we formed teams to solve issues and problems; before there was no working together.
The team credits much of their success by regularly practicing the commitments in playful and creative ways.