Jim Bell - Glint client story

Since working with CLG I’ve committed to being more open and frequent with feedback (Commitment #4) and making sure others know that I’m looking for the same. I think CLG and the 15 Commitments changed our culture in helping us understand how one another sees the world and to genuinely 'listen to understand' rather than ‘listen to respond’. We are much more likely to hear the other person out, acknowledge their perspective and then respond authentically.