“Since working with the 15 Commitments I’ve been most positively influenced by speaking candidly (Commitment #4). This commitment has made me more aware of myself and others while communicating in various ways. People tend to use and rely on old-learned thought processes, but the 15 Commitments has enlightened all of us and given us the tools to change. Eliminating Gossip (Commitment #5) is my current focus. The drama of gossip has an extraordinary negative impact on everyone not only in the company, but to those that we serve.”